FAQ - General
Q) How do I bid on an item in a Biditup auction?
A) Biditup offers several methods of bidding, depending on the type of sale. Biditup Webcast Auctions allow you to bid live in person or by phone via the webcast. Biditup Online Auctions allow you to bid online during a designated auction period. Bidders who cannot attend an auction can submit a proxy bid, which allows the auctioneer to bid on your behalf up to your designated limit. Certain sales may be designated as sealed bid auctions or private negotiations, in which case the bidder will speak directly to a bid coordinator to submit a bid.
Q) What is the difference between a webcast and an online auction?
A) Biditup Webcast Auctions are actually LIVE auctions that are broadcast worldwide via the Internet. Bidders can choose to physically go to the auction site and bid in person in traditional auction style, or they can log on via the web and bid by phone. Biditup Webcast auctions are unique in that the bidder is able to speak directly to the auctioneer via a live toll-free conference call when bidding. This eliminates the errors that sometimes arise from "click-to-bid" systems and gives webcast bidders the feeling of being "on the auction floor" with the bidders in the room. To view a Biditup Webcast auction, you may need to download some software. To bid, you will need to call into the live conference call. Biditup Online Auctions are timed events that allow registered bidders to compete for an item over a designated period of time. These are "e-Bay" style sales where no onsite bidding is offered.
Q) How do I register for an auction?
A) Onsite auctions: you must see the clerk at the registration desk and follow their instructions. Bidders who intend to bid in person at the auction location should bring identification and arrive at least 30 minutes before the start of the sale to fill out the registration form and receive a paddle. For webcast and online auctions the registration is done through the your computer by following the links from the specific auction page at biditup.com. PLEASE REGISTER AT LEAST 48 HOURS IN ADVANCE OF ANY WEBCAST OR ONLINE SALE to ensure that all registration requirements are met and to resolve any connection or bidding problems before the sale begins. Important: If you plan on bidding from your office computer, firewalls may prevent you from downloading the bidding software or accessing the live auction. Personal computer firewalls and anti-virus settings may also cause complications. We recommend testing your connectivity several days before the sale and contacting your IT support personnel if you have trouble installing the software.
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